Our CEO at World Retail Congress 2026 in Berlin

Published on May 5, 2026
Allyson joined leaders from across retail at this year's World Retail Congress (WRC) in Berlin, where AI took centre stage across multiple sessions, from the CEO Roundtable to the main plenary.
 
One of the standout moments came from Dr. Ira Kalish, Chief Global Economist, who was asked what skills students should be developing for the future. His answer? Empathy and leadership. As AI reshapes the retail landscape, the human skills that set us apart are more important than ever.
 
It's a message that resonates strongly with our mission at LEAD Network  and a reminder of why investing in people, alongside technology, is key to the future of retail.
 
šŸ“– As AI reshapes the workplace, the success of its adoption may depend less on the technology itself and more on the human relationships surrounding it.  Further reading on empathy and leadership here
 
 
 
 

 

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